Job Description:

The Centralized Lubrication System Field Service Manager is responsible for overseeing field service operations related to mining service equipment and automatic lubrication equipment. This role involves managing a team of field service technicians, coordinating service activities, ensuring customer satisfaction, and providing technical support as needed.


  • Manage and supervise a team of field service technicians.
  • Coordinate and schedule field service activities, including installations, maintenance, and repairs.
  • Provide technical support to technicians and customers regarding centralized lubrication systems.
  • Ensure compliance with safety regulations and company policies during field service operations.
  • Collaborate with sales and engineering teams to address customer needs and provide feedback for product improvement.
  • Maintain accurate records of service activities, including equipment maintenance and repair reports.
  • Monitor and manage inventory of spare parts and tools necessary for field service operations.
  • Conduct training sessions for technicians and customers on equipment operation and maintenance best practices.
  • Develop and implement strategies to improve eFiciency and eFectiveness of field service operations.
  • Handle escalated customer inquiries or complaints in a timely and professional manner.
  • Support Centralized Lubrication System Mining Service Equipment (CLS MSE) product sales in West Africa.
  • Develop CLS Technicians in the field through training and mentoring initiatives.


  • Fluency in English is mandatory for all positions.
  • Minimum of 2-5 years of experience in Field Service Management or Project management with a focus on mining service equipment and automatic lubricationequipment.
  • Excellent verbal and written communication skills.
  • Proficiency in MS OFice applications.
  • Possession of a valid driver’s license.

Note: This job description is intended to provide a general overview of the responsibilities and requirements for the Centralized Lubrication System Field Service Manager position. Additional duties and qualifications may apply based on specific organizational needs.

Pour postuler, envoyez votre CV et votre lettre de motivation par e-mail à

Retour en haut